Coverage and Reimbursement Support
We partner with our customers to provide reimbursement support, including insurance verifications, payor trends, and claims and prior authorization support.
Need Help?
Contact us: 888.767.4849
reimbursement.wound@convatec.com
Our Reimbursement Team Can Support You With:
Benefit Verification
Our team of experienced verification specialists can help you verify patient-specific coverage for our products. Verification typically occurs within 24-48 hours.
Coding and Billing Questions
Our reimbursement team can help answer your coding and billing questions about our products.
Prior Authorization Support
Our reimbursement team can help you with prior authorization needs, including templates for letters of medical necessity and submission directions.
Overview of Key Steps
Step 1
Provider identifies patient
Step 2
Provider completes Patient Intake forms
Step 3
Our verification specialists conduct the insurance verification and notify Provider with the coverage details
Step 4
Provider contacts our Customer Service Department to place order for product
Application Codes
The information in this document is not an affirmative instruction as to which codes and modifiers to use for a particular service, supply, procedure or treatment. It is the provider’s responsibility to determine and submit the appropriate codes and modifiers for any service, supply, procedure or treatment rendered. Actual codes and/or modifiers used are at the sole discretion of the treating physician and/or facility. Local payers and physician specialty societies should be contacted for specific coding guidelines. Convatec cannot guarantee medical benefit coverage or reimbursement with the codes listed in this document.
An emerging regenerative medicine company with a ground-breaking FDA-cleared technology platform engineered to address unmet needs in complex surgical wounds, hard-to-heal wounds, and burns, our company’s proprietary, patent pending technology provides innovative treatment solutions derived from naturally occurring ECM material and its related bioactive properties.
MKT-2023-0051-10E V01